Government & Public Sector Scheduling Software

Easy appointment scheduling for government agencies

SUMO Scheduler helps government agencies automate citizen engagement, increase employee productivity & lower administration costs.

Streamline government operations with automated appointments.
Enhance public service delivery with intelligent resource routing.
Equip staff with tools for faster, smarter scheduling.
Improve citizen satisfaction with self-service booking portals.
Cut admin costs by replacing manual scheduling.

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SUMO Scheduler for Government and Citizens

Real-world results that are helping our government partners to fulfill their missions

+35%

Citizen satisfaction

+25%

Employee productivity

+70%

Appointment bookings

-35%

Appointment cancellations

Reliable scheduling software for all levels of government

SUMO Scheduler supports diverse use cases and complex workflows across public agencies and departments.

Federal

Appointment Scheduling: Allow citizens to easily schedule appointments online, 24/7, for services like permit applications, license renewals, or social service consultations.

Meeting with Officials: Facilitate scheduling meetings with elected officials or agency representatives to discuss concerns or seek guidance.

Public Hearings & Events: Manage registration and scheduling for public hearings, town hall meetings, or community events.

Application Services: Streamline the process for scheduling appointments for driver's licenses, permits, citizenship applications, and more.

Scheduling platform for Government Agencies

State

Employment and Workforce Services: Manage scheduling for job counseling, unemployment services, and workforce development sessions.

Health and Social Services Appointments: Book time for state-funded clinics, mental health evaluations, or social worker consultations.

Public Meeting Scheduling: Organize registration for state-level hearings, commissions, or advisory board meetings.

Permitting and Inspection Scheduling: Set appointments for building inspections, environmental reviews, or occupational licensing.

Local

Community Services Appointments: Book time for housing assistance, utility support, food distribution, or local relief programs.

City Hall Meetings: Let residents schedule time with mayors, council members, or municipal department heads.

Permit and Zoning Consultations: Book appointments for construction permits, zoning reviews, or code compliance meetings.

DMV Appointments

Driver’s License Applications and Renewals: Allow residents to schedule in-person visits for applying, renewing, or upgrading a driver’s license.

Vehicle Registration: Set appointments for registering new vehicles, transferring ownership, or requesting duplicate titles.

Reinstatement Appointments: Schedule administrative hearings or license reinstatement reviews after suspensions or violations.

Internal Operations

Committee meetings: Coordinate scheduling for government committees to discuss policy issues, legislation, or budget proposals.

Staff training & development: Schedule training sessions and workshops for government employees to enhance their skills and knowledge.

Inter-agency collaboration: Facilitate secure online meetings between different government agencies to coordinate projects and share information.

Resource allocation: Ensure the right staff members are assigned to appointments based on their expertise and availability.

Scheduling platform for Government Employees

Simplify government scheduling with a purpose-built software

SUMO Scheduler empowers Government & Public Sector offices with simple, intuitive employee & customer scheduling software. With SUMO, your team can spend less time coordinating appointments & more time meeting clients they serve.

Online Booking

Leverage online appointment & event scheduling to offer services & outreach to citizens & servicemembers. Implement SUMO via SF communities, websites, email, text or social media sites.

Tailored Scheduling Flows

Leverage online appointment & event scheduling to offer services & outreach to citizens & servicemembers. Implement SUMO via SF communities, websites, email, text or social media sites.

Automated Data Capture

Reduce staff admin workload & capture citizen & military service-member information directly in Salesforce. No connectors needed!

Citizen Scheduling Platform

Expand community outreach by offering 1:1 meetings, group events & classes scheduling.

Privacy & Security

Ensure citizen privacy & data security through SUMO’s state of the art data encryption & military grade security. All sensitive personal information & data stays in Salesforce.

Native Salesforce

SUMO integrates natively with Salesforce CRM, enabling efficient and compliant government scheduling across all levels.

Powerful Scheduling Capabilities for Government & Public Sector

Happy Clients

See what our customers and fans around the world are saying about us.

The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules.

Ashley Jones Associate Director - Salesforce Neighborhood Trust Financial Partners

SUMO's appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.

Jim Gilbert Salesforce Consulting Director Huron Consulting

This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students.

Taylor Neece Dean of Admissions California Baptist University

The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment.

Rebeca Lamadrid VP, Operational Effectiveness The Washington Center

We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!