Need More Help?
Ask us your question
Industry Spotlight
Boost healthcare engagement. SUMO automates patient & client scheduling for hospitals & medical businesses, lowering acquisition costs, improving health outcomes & driving revenue.
SUMO's Appointments, Events & Classes scheduling software empowers hospitals & clinics, pharmaceutical & medical equipment manufacturers to automate patient & client engagement, increase sales revenue & lower the cost of new client acquisition.
Need More Help?
Ask us your question
See why healthcare companies use SUMO Scheduler to accelerate pipeline velocity.
+35%
Patient, customer & employee satisfaction
+25%
Staff productivity
+70%
Appointment bookings
-35%
Appointment cancellations
Improve patients satisfaction by empowering them to schedule appointments quickly and easily. Automate appointment setting tasks and optimize staff scheduling, freeing up staff time for more direct patient care.
Patient Appointments
New patient scheduling: Allow patients to easily schedule initial consultations online, 24/7, reducing wait times and increasing access to care.
Follow-up appointments: Add rescheduling options to follow-up appointment reminder notices, ensuring continuity of care and reducing missed visits. Offer recurring appointments for therapy sessions and specialty care. - Schedule recurring appointments.
Telehealth appointments: Offer patients the convenience of scheduling virtual consultations with healthcare providers.
Appointment rescheduling: Enable patients to easily reschedule appointments online, ensuring provider schedules staff full and while reducing administrative burden.
Reduced administrative tasks: Automate appointment scheduling tasks and optimize staff scheduling, freeing up staff time for more direct patient care.
Medical Sales
Medical sales reps meetings: Coordinate in-person or virtual meetings between sales representatives and healthcare providers to discuss product features and benefits.
Training sessions: Allow potential customers (doctors, hospitals, clinics) to easily schedule product demonstrations or training sessions for their staff.
Pharmaceutical sales: Book in-person or virtual meetings with doctors, pharmacists, and medical staff to present new products or gather feedback.
Webinars & events: Manage registration and scheduling for online or in-person educational webinars or product launch events.
Follow-up calls & meetings: Set automated reminders for follow-up calls or meetings with potential customers, keeping them engaged in the sales cycle.
Nurse information lines: Empower medical offices and practitioners to schedule calls with a product expert.
Home Healthcare Scheduling
Care Visit Scheduling: Book home care visits for patients based on location, availability, and caregiver skills.
Recurring Appointments: Set up recurring visits for long-term care plans, wound care, and therapy.
Shift Coverage: Ensure home care shifts are filled without overlap or under-staffing.
Client Matching: Assign the right caregiver based on patient needs, preferences, and clinical experience.
Clinical Trials
Clinical Trial Appointments: Streamline clinical trial meeting scheduling via easy online booking tools.
Participant Scheduling: Book trial participants for appointments based on trial phases and protocols.
Eligibility Screening: Schedule pre-screening sessions based on trial requirements.
Patient Engagement: Schedule follow-up appointments for patients enrolled in clinical trials to monitor their progress and collect data.
Vaccination Scheduling
Public Vaccination Appointments: Allow individuals to self-book vaccination slots at clinics, hospitals, or pop-up sites.
Dose Scheduling: Automate timing of multi-dose vaccination appointments.
Reminder & Follow-Ups: Send automated SMS or email reminders to reduce missed appointments and improve completion rates.
Dental Scheduling
Dental Appointments: Book cleanings, exams, and checkups with automated reminders.
Procedure Booking: Schedule procedures like root canals, crowns, and implants based on duration and provider availability.
Patient Waitlists: Fill cancelled slots quickly by notifying patients on the waitlist.
Family Scheduling: Allow group bookings for families to reduce multiple visits.
Therapy Scheduling
One-on-One Sessions: Let clients schedule individual therapy sessions based on therapist availability.
Recurring Therapy: Set up recurring appointments for long-term treatment plans.
Group Therapy Booking: Organize and manage group session sign-ups and participant limits.
Cancellation and Rescheduling: Let clients reschedule sessions easily without staff intervention.
Veterinary Scheduling
Pet Exam Scheduling: Book wellness exams, vaccinations, and diagnostics for pets.
Surgery and Treatment Appointments: Manage procedure schedules and recovery check-ups.
Grooming Services: Allow clients to schedule non-medical services like grooming or daycare.
Emergency Visit Management: Prioritize and route urgent appointments to available veterinarians.
SUMO empowers medical companies with simple, intuitive employee & customer HIPAA-compliant scheduling software. Your team can spend less time coordinating appointments & more time meeting the patients and customers they serve.
Patients and customers can easily schedule with healthcare providers, sales reps, and equipment specialists 24/7. Choose your preferred provider by specialty or profile, or match with your existing provider. Schedule seamlessly from your CRM, website, chat, or social media.
Customize your scheduling process to meet the needs of your customers & patients - Custom scheduling flows & powerful resource pool technology ensure that they connect with the right resource, at the right time & place.
SUMO reduces admin workload while ensuring that your staff has everything it needs for customer/patient appointments. SUMO automatically creates contacts & leads also capturing custom data directly in your CRM.
Improve engagement with patients & providers by offering one-on-one or recurring group meetings.
Ensure patient privacy & data security through SUMO’s state-of-the-art data encryption & military-grade security. All sensitive customer information & data stays in Salesforce as part of your HIPAA compliance plan.
SUMO’s flexible product packages & pricing are right-sized for your businesses’s needs.
Get up & running fast with help from SUMO’s in house implementation & support team!
See what our customers and fans around the world are saying about us
The implementation process was seamless as their team was always available and very easy to work with. We're now able to more easily set up and manage user schedules.
Ashley Jones Associate Director - Salesforce Neighborhood Trust Financial Partners
SUMO's appointment scheduler is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.
Jim Gilbert Salesforce Consulting Director Huron Consulting
This tool has helped our students schedule appointments with our reps at a time that is convenient for them. It has really helped us spend our time on the right students.
Taylor Neece Dean of Admissions California Baptist University
The seamless interaction between SUMO and Salesforce enables us to quickly send appointment invites, and easily know when a student has scheduled an appointment.
Rebeca Lamadrid VP, Operational Effectiveness The Washington Center
We highly recommend SUMO due to the superior customer service and support! The level of support we receive goes above and beyond. Thank you SUMO for your support!
Greg Thatcher IT Manager Five Star Professional
Supporting healthcare and pharmaceuticals companies to concentrate on their core priorities
Read Time: 6 minutes
How Medtronic solved its appointment scheduling woes with SUMO.
Read Time: 4 minutes
SUMO helps multinational bio pharma company deliver a better patient experience.
Read Time: 4 minutes
SUMO helps multinational BioPharma company deliver a better patient experience.
Take your customer engagement to the next level
Schedule a call for a quick demo or start your free trial.