“From maximizing productivity to delighting customers with punctuality, Scheduling solutions are the secret sauce for thriving in 2024’s business world.”
According to the World Economic Forum, 34% of all business-related tasks are performed by machines, with the remaining 66% performed by humans.
As businesses look to invest in modern technology that can guarantee maximum output in the most efficient way, scheduling platforms have emerged as a round-the-clock, multitasking maestros, effortlessly juggling a multitude of responsibilities.
In this blog, we discuss the 5 biggest reasons why your business may be ready to acquire a Scheduling Solution, and all the cost-effective benefits that come with it!
Why Does It Matter?
Batman has Alfred, Frodo has Sam, and a smoothly operating business in 2024 is likely to possess a scheduling solution. Here are some statistics to take into consideration:
- The appointment scheduling software market is predicted to reach $633.47 million by 2025 (PR Newswire)
- 78% of customers are more likely to buy from a business if they receive customized services (VentaVid)
- Implementing appointment scheduling software can potentially boost revenue by 30% to 45% (Marketsplash)
- A whopping 94% of customers would be more likely to find a new business, especially if it has its own booking schedule website (GetApp).
In addition to being a highly profitable sector, Scheduling Platforms offer boundless potential for growth and remarkably consistent levels of client satisfaction.
But why should a developing business invest in a Scheduling Platform in 2024?
Within the rapidly-developing world of technology, are they a reliable long-term solution?
Most importantly, are they compatible with any kind of business?
Let’s find out!
1. You Want Efficiency in Operations
“Imagine your local coffeehouse, or luxury retail store, or even a university”.
Regardless of the industry, each of these businesses relies on regular customer visits and consistent transactions. Any missed appointments, meetings, follow-ups or requests can lead to lesser visits, and thus, lower income.
A scheduling solution can organize any type of appointment: in-person, phone, video, and web conference, to make sure a business never loses a client due to a lack of time.
2. You Want Something Easy to Implement
“The locals have decided to invest in a scheduling solution, but…”
Due to age, experience, or simply preferences, many business owners and managers are less inclined towards cumbersome, keyword-heavy solutions. They seek user-friendly, swiftly implementable solutions that evolve with their business needs.
SUMO’s Appointment Scheduler provides a user-friendly interface that not only gives an at-a-glance view of all customer interactions, but also the ability to personalize appointments for each individual client.
3. You Want Robust Scalability
“Business is booming, and the “locals” are looking to scale up”.
Whether launching a new retail chain or expanding with another branch, venturing into new investments introduces a fresh set of challenges, including heightened demands on time management operations.
Scheduling platforms can easily accommodate business growth and expansion by utilizing a flexible set of tools and solutions that adapt to evolving needs and increasing demand.
4. You Want Business Optimization
“The locals have gone global. Why use a Scheduler now?”
For businesses leveraging hierarchical structures with multiple managerial tiers, Scheduling Platforms offer an array of tailored solutions to optimize operations even further.
Solutions like Assignment Engine can ensure that a prospect meets with the right specialist, at the right location, at the right time, giving those specialists more control than ever before.
5. You Want 360-degree Transparency
“The business has become simply too large. Is it still worth it?”
For businesses leveraging hierarchical structures with multiple managerial tiers, Scheduling Platforms offer an array of tailored solutions to optimize operations even further.
SUMO’s Multi-Calendar allows a business to gain complete visibility & control over its entire workforce. With detailed Analytics, Reminder Engines, and Waitlist management, it empowers the business to grow even larger!
What Are The Benefits?
Whether you own a small business, an NGO, or an enterprise, scheduling solutions are versatile, efficient assistants that can help employees, managers and owners to optimize and upscale business operations.
Scheduling solutions can assist a business in a variety of ways, such as:
- Optimizing resources like time efficiently through automation
- Improving productivity & reducing down-time through time management
- Reducing major costs through investing in existing, long-term solution
- Enhancing customer satisfaction through personalized communication
Where Can You Start?
SUMO Scheduler is a powerful online appointment scheduling solution that automates record creation and maximizes performance, all within the Salesforce platform.
With a state-of-the-art interface, SUMO provides a 360-degree view of every interaction or meeting, which offers visibility into the entire scheduling process, all within the Salesforce Organization where the software collects and protects sensitive and essential information.
With actionable results and customer success stories like the ones below, business owners have truly found a game-changing solution.
Results Across All Industries
This global financial services client credits the SUMO Platform for helping them save up to 25% of the time by eliminating manual effort and minimizing scheduling errors.
This health engagement provider deployed a customized platform that allowed its staff to match individual patients to specialist team members, greatly reducing downtime.
This renowned university has seen a dramatic increase in output with manual tasks being eliminated across all departments, from management to specialist employee positions.
This National Bank’s implementation of SUMO Scheduler allowed customers to schedule appointments with advisors at their convenience, increasing efficiency and positively affecting revenue.
Join these and 100s of other businesses that have utilized SUMO Scheduler’s secure, reliable, and game-changing scheduling platform.
Book your free demo to learn more about SUMO Scheduler, and take your business to the next level in 2024.
