With SUMO4 we have completely overhauled our self-scheduling offering, improved calendar sync, and introduced a lot of optimizations for large sales and support teams.
OAKLAND, Calif. – September 1, 2015 – SUMO Scheduler, the category-defining Appointment Scheduling Automation solution provider for large organizations, launched their 4th major release this week. Our engineering team has worked very hard to bring this release forward, which includes a ton of robust features to support our largest customers. A Vice President of one of our largest customers stated recently, “SUMO Scheduler is solving a problem that costs us $400,000 a month… that’s nearly $5m every year!”
Amongst the most requested features found in the SUMO4 Release Notes are the ability to deploy an unlimited number of self-scheduling sites. You may give each of your sales or support personnel their own site whereby customers may self-schedule appointments, receive reminders, and location or conf call details. You may also deploy a “Team” site, where prospects or customers may self-schedule an appointment with a team member based on priority, load-balancing, or various assignment rules.
For call centers using salesforce.com, agents may now use the SUMO Calendar to easily find openings across multiple time zones, send templated appointment invites, automatically insert web conference details, and must more.
Next, SUMO Scheduler plans to release and demo SUMO 4.5 at Web Summit 2015 in Dublin, Ireland. It is recommended that you read the SUMO 4.5 Release Notes to learn what’s on the horizon for SUMO Scheduler.
About SUMO Scheduler
SUMO Scheduler automates “appointment scheduling” for large sales & support teams. SUMO Scheduler is delivered on the Salesforce App Cloud, the world’s most trusted and comprehensive cloud delivery infrastructure. Applications include SUMO Core, SUMO Self-Scheduler, and SUMO Mobile. SUMO Scheduler is based in Oakland, California, with additional resources in New York, Florida, and India. For more information visit: SumoScheduler.com.
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This news release contains forward-looking statements that reflect the Company’s expectations with regard to future events. Actual events could differ from those anticipated in this document.
