This June, SUMO Scheduler is proud to sponsor three major Salesforce events across the UK and US. From community-led innovation to global enterprise showcases, we’re joining the people who are shaping the future of Salesforce — and we’re bringing scheduling intelligence with us.
Whether you’re attending in person or following online, here’s where you’ll find us and what we’re bringing to the table.
🎤 London’s Calling | June 6, 2025 | London, UK
The UK’s biggest community-led Salesforce event, London’s Calling, is celebrating its 10th anniversary — and we’re excited to be part of it. Held at The Brewery in London, this event brings together over 600 Salesforce professionals, developers, architects, and admins for a full day of knowledge-sharing and connection.
What we’re bringing: SUMO will be on site showing how our Salesforce-native scheduling software helps organizations automate bookings, coordinate across teams, and improve service delivery — all with no custom code. Whether you’re managing interviews, campus tours, client meetings, or service appointments, SUMO simplifies it.
🧠 Expect inspiring sessions, community energy, and a hands-on look at smarter scheduling.
🇬🇧 Agentforce World Tour London | June 11, 2025 | London, UK
Hosted by Salesforce, Agentforce World Tour London brings the best of the ecosystem together to explore the next generation of AI-powered engagement. SUMO is proud to be an official sponsor of this event, which focuses on how intelligent tools are transforming customer-facing teams.
What we’re bringing: We’ll be demoing our AI scheduling assistant for Salesforce — from self-booking links to advanced time zone logic, calendar automation, and smart reminders that reduce no-shows.
📍 Come see how SUMO helps Sales, Service, Education, and Government teams manage complex scheduling — at scale.
🏙 Agentforce World Tour Boston | June 26, 2025 | Boston, USA
To round out the month, we’ll be at Agentforce World Tour Boston, joining the East Coast Salesforce community to showcase tools that help businesses do more with less.
What we’re bringing: SUMO Scheduler helps Salesforce organizations reduce scheduling complexity, free up staff time, and increase productivity across distributed teams. Our platform connects calendars, CRMs, and people — without custom development.
Let’s meet in Boston to talk about how scheduling can power real outcomes.
✨ Can’t Make It in Person?
We’ll be sharing photos, behind-the-scenes stories, and product highlights from all three events on our channels.
From Enrollment to Alumni: The AI + Human Formula for Lifelong Student Success
With the ever-changing demands of education, institutions are integrating human expertise and artificial intelligence (AI) to revolutionize student engagement. The integration of AI-driven technologies with human-led support is shaping a future where students receive seamless, personalized, and proactive assistance. By harnessing the power of Salesforce Agentforce, Education Cloud, and SUMO Scheduler, universities and schools are creating holistic ecosystems that drive student success through data-driven insights, automation, and meaningful personal interactions.
The Role of AI in Modern Student Engagement
AI is revolutionizing student engagement by offering institutions the ability to analyze vast amounts of data, predict student needs, and provide instant support. According to a recent report by Educause, 73% of higher education institutions are actively exploring AI to enhance student services. AI-powered chatbots, predictive analytics, and automated workflows are transforming how universities interact with students.
Real-World Example: AI in Student Advising
Arizona State University has implemented AI-powered advising systems that analyze student performance data to identify at-risk students. These systems alert advisors, who can then proactively reach out to offer personalized support. By integrating AI insights with human intervention, ASU has increased student retention rates by 12% over the past five years.
The Human Element: Why Personal Interaction Still Matters
While AI enhances efficiency, human interaction remains critical in education. Personalized mentorship, emotional support, and complex problem-solving require a human touch. Institutions are blending AI-driven automation with human expertise to ensure a well-rounded student experience.
Case Study: Blending AI and Human Support in Career Services
Georgia State University uses AI-driven career coaching platforms that recommend job opportunities based on students’ skills and interests. However, career advisors play a vital role in refining these recommendations, providing networking opportunities, and offering guidance on job applications. This hybrid model has led to a 20% increase in student job placements.
How Salesforce Agentforce, Education Cloud, and SUMO Scheduler Power the Future
Salesforce Agentforce: Smart Student Engagement
Agentforce enables institutions to route student inquiries to the right advisors or departments using AI-powered case management. By integrating with Education Cloud, it ensures students receive timely, personalized support through multiple channels, including chat, email, and phone.
Salesforce Education Cloud: The Data-Driven Foundation
Education Cloud centralizes student data, providing institutions with a 360-degree view of student engagement. By analyzing trends in academic performance, student interactions, and support requests, Education Cloud helps universities make data-driven decisions that improve retention and success rates.
SUMO Scheduler streamlines appointment scheduling, enabling students to book advising, tutoring, and career counseling sessions in just a few clicks. Integrated with Salesforce, it ensures that students are matched with the right support services based on their needs and availability.
Expanded Use Cases for SUMO Scheduler
Student Life – Streamline scheduling for student organization meetings, leadership advising, and mentorship programs. Manage event registrations for workshops, career fairs, and extracurricular activities.
Campus Tours and Student Life Events – Enable prospective students and families to self-schedule campus visits directly from the school’s website, text, or emails.
Campus Health – Allow students to book health and wellness appointments, including medical check-ups, counseling, and mental health services, while staying HIPAA compliant.
Student Recruitment – Students can book appointments with admissions counselors, financial advisors, or recruitment teams directly from a website, email, or marketing campaign.
Future Use Cases: Where AI & Human Collaboration is Headed
As AI technology continues to advance, the possibilities for student engagement will expand. Here are a few emerging trends:
AI-Powered Mental Health Support – Universities like UCLA are testing AI-driven mental health chatbots that provide immediate support while flagging students in distress for human intervention.
Voice and Virtual Assistants for Learning – AI-driven voice assistants, integrated with Education Cloud, could provide students with real-time academic reminders, personalized study plans, and deadline notifications.
Smart Scheduling for Campus Resources – SUMO Scheduler could evolve to include AI-powered room bookings, ensuring students find available study spaces or labs based on real-time occupancy data.
Predictive Career Pathing – AI can analyze academic performance, extracurricular activities, and job market trends to suggest career paths, with career advisors providing human insights on final decisions.
Engagement as a Continuous Journey
Engagement doesn’t stop at recruiting. It is a journey that spans from driving enrollment all the way through fostering active and involved alumni. By maintaining a consistent, data-driven approach throughout the student lifecycle, institutions can ensure meaningful connections that extend beyond graduation, leading to lifelong engagement with their alma mater.
Conclusion: The Future is Hybrid
The future of student engagement lies in a hybrid model where AI handles data processing, automation, and predictive insights, while human advisors, faculty, and staff provide mentorship, emotional support, and nuanced decision-making. Institutions that leverage Salesforce Agentforce, Education Cloud, and SUMO Scheduler will be best positioned to offer a seamless, data-driven, and personalized student experience.
By embracing both AI and human collaboration, universities can ensure that students not only succeed academically but also feel supported and empowered throughout their educational journey.
Ready to revolutionize student engagement at your institution?
Explore how Salesforce Education Cloud, Agentforce, and SUMO Scheduler can help you blend AI efficiency with human empathy. Schedule a free demo to design your hybrid strategy today!
Student engagement is the foundation of academic success, but institutions often struggle to provide personalized, timely support. Salesforce Agentforce, combined with SUMO Scheduler, streamlines communication, automates scheduling, and ensures students connect with the right resources at the right time. Here’s how this powerful combination transforms student engagement.
1. Provide Instant, AI-Powered Support
Students expect fast responses to questions about enrollment, financial aid, class schedules, and more. Agentforce delivers real-time answers via chat, email, and SMS — ensuring 24/7 support and reducing wait times.
2. Seamlessly Schedule Appointments
With SUMO Scheduler for Agentforce, students can book advising, tutoring, and career counseling sessions directly within chat interactions. No back-and-forth emails—just instant scheduling aligned with staff availability.
3. Personalize Every Interaction
Agentforce taps into Salesforce data to provide tailored responses based on a student’s academic history, support requests, and upcoming deadlines—offering a seamless, personalized experience.
4. Improve Student Success with Smart Case Routing
When human assistance is needed, Agentforce ensures inquiries are routed to the right advisor, professor, or department. SUMO Scheduler then allows students to book follow-ups instantly, ensuring no request goes unanswered.
5. Leverage Data for Proactive Engagement
Agentforce tracks common student concerns and engagement trends, helping institutions proactively address issues and optimize student outreach strategies. By integrating SUMO Scheduler, schools can automate reminders and follow-ups to keep students on track.
PRO TIP:
Combine Agentforce AI chat with SUMO Scheduler to automate appointment booking for student services—reducing administrative workload and increasing engagement.
PRO TIP:
Use Agentforce analytics to identify high-demand services and adjust staffing or outreach strategies to better support student needs.
PRO TIP:
Expand Agentforce across multiple channels—chat, SMS, email, and social platforms—to ensure students can engage on their preferred platform.
Discover how Salesforce Agentforce and SUMO Scheduler can revolutionize student engagement at your institution!
Ready to streamline communication, automate scheduling, and provide personalized support to your students? Book a free consultation with our experts today and see how this powerful combination can transform your student experience.
Dreamforce, the flagship event of Salesforce, is a massive convergence of industry leaders, professionals, and enthusiasts from around the globe. With hundreds of sessions, networking opportunities, and countless activities, it’s easy to feel overwhelmed. But with the right strategy, you can turn this whirlwind of information and connections into a highly productive experience. Here’s how to make the most out of your time at Dreamforce, with a bonus tip on how SUMO Scheduler can help you stay on track.
1. Plan Your Dreamforce Schedule Well in Advance
Dreamforce is known for its extensive agenda. Before the event, spend time reviewing the session catalog and decide which sessions are most relevant to your goals. Prioritize keynotes, breakout sessions, and hands-on workshops that align with your current projects or areas of interest.
Bonus Tip: Use the Dreamforce mobile app to mark sessions and set reminders so you don’t miss anything important.
2. Define Clear Objectives to Achieve During Dreamforce
What do you want to achieve at Dreamforce? Whether it’s learning about the latest trends, networking with potential partners, or discovering new tools, having clear objectives will help you stay focused. Write down your top three goals and refer back to them throughout the event to ensure you’re staying on track.
3. Maximize Networking Opportunities with Strategic Engagement
Dreamforce is a prime opportunity to meet industry leaders, peers, and potential clients. Make the most of it by attending networking events, joining group discussions, and even striking up conversations between sessions. Carry business cards and be prepared to introduce yourself and your company succinctly. Follow up with new contacts after the event to nurture the relationships you’ve started.
4. Stay Agile and Adapt to Unexpected Opportunities
While it’s important to have a plan, it’s equally important to stay flexible. Dreamforce is full of surprises, from impromptu meetups to last-minute session changes. Be open to adjusting your schedule to accommodate unexpected opportunities.
5. Capture Key Takeaways with Effective Note-Taking Strategies
With so much information coming your way, it’s easy to forget key takeaways. Use a notebook, your phone, or a note-taking app to jot down important insights, ideas, and action items during sessions. This will help you remember and implement what you’ve learned once you’re back at work.
6. Balance Your Time Between Learning and Networking
It’s tempting to attend as many sessions as possible, but don’t forget to make time for networking. Balance your agenda with a mix of learning and connection-building activities. Sometimes, the most valuable insights come from conversations outside the formal sessions.
7. Prioritize Self-Care: Schedule Time to Recharge
Dreamforce can be exhausting, so make sure to schedule time for breaks. Use these moments to recharge, grab a coffee, or simply reflect on what you’ve learned. Staying refreshed will help you maintain your energy throughout the event.
8. Create a Post-Dreamforce Action Plan to Implement What You’ve Learned
The real work begins after Dreamforce. Review your notes, reflect on your goals, and create an action plan based on what you’ve learned. Reach out to new contacts with a personalized follow-up message, referencing your conversation to keep the connection alive.
Streamline Your Dreamforce Experience with SUMO Scheduler
Navigating the chaos of Dreamforce can be challenging, but SUMO Scheduler, built natively within Salesforce, offers a seamless solution. Here’s how:
Automated Scheduling: SUMO Scheduler automates meeting bookings directly within Salesforce, allowing you to schedule from any object, case, or Community across all Salesforce clouds—no custom build or external integration required.
Seamless Calendar Management: Since SUMO Scheduler is natively built within Salesforce, it keeps all your data securely within the platform. This means you can manage your calendar, sessions, and meetings in one place, without the risk of double bookings or data loss.
Highly Configurable: SUMO Scheduler’s flow-based scheduler is easy to customize, enabling quick implementation so you can focus on optimizing your Dreamforce experience without technical headaches.
By leveraging SUMO Scheduler’s native Salesforce capabilities, you can streamline your schedule, enhance your productivity, and make the most out of Dreamforce. See you there!
The SUMO Scheduler team recently attended Midwest Dreamin’ 2024, and we couldn’t be more excited to share our experiences! As Platinum Sponsors of this fantastic event, we had the opportunity to showcase our latest innovations, participate in the thrilling Demo Jam, and host a memorable Happy Hour.
Demo Jam Victory
Our team brought their A-game to the Demo Jam with an unforgettable performance themed around auditions for a ‘Prince’ cover band.
Our team dazzled the audience with their creativity and highlighted the power of our appointments and events platforms. Their stellar demo earned us the coveted Demo Jam trophy, and we’re proud to say that the ‘Purple One’ would have been impressed! 💜👑
Unforgettable Happy Hour
In collaboration with Work-relay (a Neostella product), we hosted an amazing Happy Hour at The Local Minneapolis. This old-world tavern was the perfect setting for attendees to unwind, network, and swap stories. The evening was a hit!
Join Us Next Time
We had an incredible time at Midwest Dreamin’ 2024 and can’t wait to participate again. Stay tuned for more updates and join us at our next event. Together, we’ll continue to dream big and achieve even greater heights!
We are thrilled to share that SUMO Scheduler had an unforgettable time as a Platinum Sponsor at Southeast Dreamin’ 2024! This fantastic event took place on June 27-28 in the heart of Atlanta, GA, and was a brilliant opportunity to connect with the vibrant Salesforce Community.
Our booth buzzed with excitement as we met countless friends and partners, showcasing our latest innovations and exchanging invaluable insights.
In addition to all the excitement, SUMO loves giving back to the Salesforce Community. Our Senior Solution Engineer, Chantell Armstrong, led a fantastic class for Salesforce consultants and admins. Attendees learned how to implement Salesforce native scheduling for their clients and stakeholders. A big thank you to Chantell for her commitment to the community!
The standout moment of our participation was definitely the Demo Jam. We wowed the audience with the power and versatility of SUMO Scheduler, leaving everyone excited about what we can do.
But the fun didn’t stop there! We also hosted an epic Happy Hour, which drew in over 70 attendees. It was a night filled with great conversations, hearty laughter, and genuine camaraderie. It was the perfect setting to unwind and strengthen our bonds within the community.
A huge thank you to everyone who visited our booth, cheered us on at the Demo Jam, and joined us for the Happy Hour. Your enthusiasm and support made this event truly special. We can’t wait to see you all again next year!
We are delighted to share that SUMO Scheduler had an incredible experience as a Platinum Sponsor at Texas Dreamin’ 2024! The event, held on May 30-31 in Austin, TX, was a fantastic opportunity to engage with the vibrant Salesforce Community.
At booth #13, we connected with countless friends and partners, showcasing our latest innovations and exchanging valuable insights.
The highlight of our participation was undoubtedly the Demo Jam, where we demonstrated the power and versatility of SUMO Scheduler to an enthusiastic audience.
Additionally, we hosted a memorable Happy Hour at Lucille Patio Lounge, where we enjoyed great conversations, laughter, and camaraderie. It was a wonderful opportunity to unwind and strengthen our bonds with the community.
Thank you to everyone who visited our booth, joined us for the Demo Jam, and attended our Happy Hour. Your support and enthusiasm made this event truly special. We look forward to seeing you all again next year!
SUMO Scheduler recently participated in the Salesforce World Tour NYC 2024. Our team enjoyed meeting numerous friends and partners at our booth #230, where we had the opportunity to discuss our innovative customer engagement platform. It was a pleasure to demonstrate how SUMO Scheduler is enhancing scheduling solutions.
A highlight of the event was the Happy Hour we co-hosted with Orion Global Solutions and Sprout Social. The gathering took place at Creatures at Selina Rooftop, located in the heart of Manhattan. The evening was filled with engaging conversations and new connections, providing a great conclusion to the day’s activities at the conference.
We appreciate everyone who visited our booth and joined us for the Happy Hour. Your support made the event special. We look forward to seeing you at the next Salesforce World Tour.
Whether you join us online or in-person, we’re excited to bring you amazing education opportunities, inspiring speakers and technologies that will help you to better engage customers and grow your business.
Don’t forget to stop by our booth (#154) to say hi to our team and learn more about SUMO.
SUMO Scheduler, a top-rated appointment scheduling software application has announced the release of SUMO 15.
The latest release delivers new capabilities aimed to simplify customer engagement and includes the following features:
Invite Manager
Room & Resource Search: Users can now assign rooms & resources to email invites and appointment links. In admin, the “User Search” tab has been updated to “Search”, and now includes the ability for administrators to include Column Headings and Criteria to search for Rooms or Resources.
Hide Rooms and Resources: Admins may now turn off the Room & Resource sections.
Auto-Assign Room: Added ability to auto-assign rooms based on capacity, location and availability within appointment modules.
Buffer Time Enhancement: Admins may now disable the ability for Pre and Post buffer times to overlap. Settings are available at the process level.
Quick Create New Records: Added ability to quickly create new records for Lead and Contact from the Instant Booker New Appointment button.
Multi-Calendar
Display Buffer Times: Buffer times are now visible on the Day View calendar.
Community Registration Widget added for Events: New Registration Widget is available for Communities that allow attendees to register for an Event directly from the Community.
Appointment Source: You can now track where an Appointment was booked from Instant Booker, Email Invite, Appointment Link, Online Scheduler, Event Link, Multi-Calendar.
Admin Updates
Advance Notice to Cancel/Reschedule Appointments: New setting that allows Admins to limit when a participant can cancel/reschedule an appointment.
Limit # of Times a Participant Can Reschedule an Appointment: You may now define the # of times a participant can reschedule an appointment based on type.
Country and State Dependent Picklist: Admins now have the ability to add State & Country Picklists to the Online Scheduler and Invite Manager Templates.
SUMO Scheduler, a top-rated appointment scheduling software application has announced the release of SUMO 14. The application includes new features and enhancements.
SUMO is the only appointment scheduler that helps organizations grow their business with automation. Through a combination of smart booking modules, advanced scheduling features, and powerful analytics tools, SUMO offers a simple, fast, and effective user experience that results in significant productivity improvements for both service providers and customers.
The latest release delivers new capabilities aimed to simplify customer engagement and highlights the following areas of focus:
Microsoft Teams Connector
Microsoft users can now connect their Microsoft Teams account to SUMO to dynamically generate a Microsoft Teams Meeting when an Appointment is scheduled or rescheduled.
Multi-Calendar Updates
The multi-calendar continues to be enhanced and now includes the ability to mirror users connected calendars, showing appointments/events that were created both on the connected calendar -AND- via SUMO.
Also, we’ve made additional performance updates to the Multi-Calendar, further improving speed to load.
Analytics
This release includes new Event & Course reports to help you easily run analytics on Event & Course usage and performance at Company, Manager and User level.
Admin Updates
Limit the number of appointments that customers can book with users, resource pools, services, and more.
You may now merge fields from the “SUMO Additional Info” object (formerly “SUMO Event” object) into email templates.
The ability to associate an Event to a Category was previously required, and is now not required.
SUMO Customer Engagement Platform is changing the way organizations engage with their customers. By offering cutting-edge technology and automated appointment scheduling solutions, SUMO allows enterprise-level sales and support teams to focus on what matters the most – generating new business and improving customer experience instead of managing existing appointments and routine administrative tasks.
SUMO’s omnichannel platform with powerful features such as automated reminders, customizable self-scheduling sites, and Salesforce-native analytics tools, guarantees an appointment with no overlap on any device and in any time zone. Trusted by leading organizations such as Amazon, Concur, and First Data to deliver an exceptional customer experience, SUMO completely automates appointment scheduling and delivers simple yet effective solutions for continuous business growth.
Want to start using SUMO? Click here to schedule a demo.
SUMO Scheduler, a leading provider of Salesforce native appointment, event and course scheduling software, has announced its latest product release, SUMO12.
The company has made significant enhancements to its Invite Manager, Online Scheduler, Event & Course Scheduler and Multi-calendar modules.
The latest release underscores SUMO’s mission to provide the most powerful and user-friendly online scheduling tools available. Through a combination of smart booking modules, advanced scheduling features, and powerful analytics tools, SUMO offers a simple, fast, and effective user experience that results in significant productivity improvements, higher customer satisfaction ratings and increased revenue.
With a customer engagement strategy that focuses on acquiring leads and building brand advocates, enterprise-level organizations can now achieve the maximum return on their digital investments. This is possible with SUMO’s appointment event and course automation platforms – designed specifically to help organizations thrive in a competitive business environment.
The latest release delivers a broad spectrum of capabilities aimed to simplify customer engagement:
Online Scheduler
Automate ‘field-service’ bookings
More custom fields
Use participant’s video conference
Upload attachments
Let customers add participants
Invite Manager
Room and resource search
Use participant’s video conference
Time-shot intervals
Recurring appointments
Enhanced mobile functionality
Multi-Calendar
Single and recurring appointments
Drag-and-drop capability
Cancel and update reasons
Hover details
Right-click Menu
CEP Platform
ZOOM connector
24-hour format
Duplicate rules
Limit appointments
Embed SUMO in Salesforce communities
Click here to view the full release notes for SUMO12.
Did you know that SUMO Scheduler was recently featured by the Salesforce AppExchange Mavericks?
This short video includes:
Overview Our VP of Customer Enablement and Sales, Todd Adams discusses with Salesforce MVP, Mary Tagler what’s new at SUMO Scheduler and how it is changing how customers automate appointment and events scheduling on the Salesforce Platform.
Product Demonstration Todd provides a product demonstration of SUMO Scheduler, featuring both the Appointment Scheduler and Event & Class Scheduler working together.
With SUMO Scheduler’s “Curbside Pickup” and “Schedule Private Consultation” features, retailers are quickly adapting to meet consumers safety needs.
Starting in May, Best Buy plans to gradually reopen its stores to customers with appointments, CNBC reported. Shoppers will be able to schedule a time to meet with a sales associate to discuss a potential purchase of an appliance, talk through technology needs, and more. Best Buy, which has 1,000 U.S. stores, will begin by offering this service in about 200 locations. Consumers will be able to make an appointment online, by phone or through Best Buy’s app, and prior to the appointment an employee will call the customer to explain how the consultation will work. Once in-store, a specific employee will shop with each customer while remaining socially distanced, and if the customer requests to try a product, it will be wiped down before and after use. The customer will be escorted to the register and out of the store by the employee, CNBC reported.
Best Buy will also be resuming in-home delivery, installation and repairs in early May, but with new safety precautions. The retailer’s employees will be required to wear masks and gloves provided by the company, and will need to do a health check before working their shift via an app developed by Best Buy. During the COIVD-19 pandemic, Best Buy temporarily shut its stores, suspended all in-home services and shifted to a curbside pickup model. Best Buy also furloughed about 51,00 employees earlier this month, CNBC reported.
Total Retail’s Take: Best Buy is one of the first retailers to release a reopening plan since the COVID-19 pandemic began, and not many have shared what the shopping experience will look like post-coronavirus. This announcement shows that the consumer electronics retailer is prioritizing getting its stores open and some of its employees back to work. The consultation aspect of the stores reopening may even boost in-store sales for the retailer. It will be interesting to see how consumers respond to Best Buy’s reopening plan, and how other retailers’ reopening plans compare as they start sharing them with the public. Best Buy’s reopening will be closely monitored by other retailers eager to see what works — and what doesn’t — as they look to bring their own physical stores back into the fold.
SUMO Scheduler Offers $10m COVID-19 Software Care Package to Enable Remote Workers
UPDATE: May 1, 2020 — Due to strong demand, the SUMO Scheduler COVID-19 Software Care Package deadline has been extended until May 31st, 2020.
ATLANTA (April 1, 2020) — SUMO Scheduler pledges to donate up to $10M of software to organizations impacted by COVID-19. The Care Package is immediately available and includes one year of software to qualified organizations at up to 80% OFF regular pricing. This $10M will be realized through deeply discounted software coupled with rapid implementation services and is available to organizations who sign an annual contract before April 30th, 2020.
“We recognize the current economic climate is challenging for many organizations. We’re grateful for our unique position to have software that enables remote workers and drives revenue in this time of need. My implementation and support teams are currently working overtime to help impacted companies transition to a remote workforce by automating virtual meetings, video conferences, and phone consultations.” – Shazia Khan, VP of Customer Success
SUMO offers a host of cloud software solutions that automate appointments for in-person and virtual meetings. Demand for SUMO Scheduler has surged amid the Coronavirus outbreak, due to the emerging trend of “social distancing” and the need for organizations to transform to a more remote workforce model. The software is proven to increase appointment volume, employee utilization, and drive revenue.
SUMO is currently helping:
Sales & supports teams automate the scheduling of remote video conferences from home.
Healthcare clients transition to telemedicine phone consultations.
Call centers smart-route phone consultation requests to the right field rep.
Retail clients automate “Talk to an Expert” buttons on their website and social media profiles.
Government agencies to transition to phone consultations.
Interpreters to automate scheduling of video conferencing.
And more…
SUMO’s CEO, Jason North, explains “For years our software has been adding up to 4X more appointments to our customers calendars, including remote appointments. This capability is in even greater demand due to COVID-19, since it has a reputation to help enable remote workers and drive greater appointment volume, necessary to stabilize and grow revenue. I’m happy to announce our $10m COVID-19 Care Package to help. If your organization is impacted by COVID-19, I encourage you to apply today.” – Jason North, CEO
CLICK THIS LINK TO APPLY TO SUMO SCHEDULER’S COVID-19 CARE PACKAGE.
